Terms of service

These Conditions of Sale regulate the sale of products marketed by Fancy SRL, Via Don Luigi Sturzo n. 115, 52100 Arezzo, through the website www.fancysilverstore.com, in order to ensure maximum transparency and clarity in the relationship with consumers and users who act for purposes related to the business activity. All sales and purchase operations, between the Seller and the Customer, will be governed by the following General Conditions.

Identification of the seller

The Seller is the company: Fancy Srl

REA number: AR166594

Registered office: Via Don Luigi Sturzo, 115 - 52100 Arezzo (AR)

VAT and Tax Code: 02164920510

Phone: 0575.300606

Email: info@fancysrl.it

 

  • 1. Registration

  • Users who intend to purchase on www.fancysilverstore.com and use the services on the Site must register by filling in. The procedure for registering on the Site requires filling in a form whose fields must be filled in with the user's personal and business data, his email address, and a strictly personal password. These data will be processed in accordance with the current privacy protection legislation. The user who proceeds with the registration declares that he has read the Privacy Policy and that the personal data entered is true, as well as correct, assuming full responsibility for the information provided. In the event of changes, the user is required to promptly inform Fancy Srl using the Contact Form.

    Fancy Srl will cancel the account if it remains inactive for a period of time or if it does not comply with the conditions and terms in force on this site.


  • 2. Acceptance of the conditions of sale

  • By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure and to fully accept the general conditions of sale.

    Fancy SRL reserves the right to modify these conditions and their validity will be effective from publication on the site. Once the purchase procedure has been completed, the customer can print or save an electronic copy of these general conditions of sale.


  • 3. Information relating to products and their availability
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    A.The information relating to the Products, with the relative product codes, is available on the Site where the Customer will find the details of the main characteristics of the individual Products.

  • The Site does not contain all the Products. The Products represent a selection of items normally available in stock at the showroom at via Don Luigi Sturzo n. 115, Arezzo. The graphic representation of the Products proposed on the Site may differ from reality. For any further information, the customer can contact the seller.
  • All Products are subject to availability at the time. Fancy Srl reserves the right at any time to vary the limits to the quantity and/or type of Products that can be purchased online on the Site. The style, models, and colors of the Products described on the Site may be changed without notice. After carrying out the procedure for sending the order proposal, the Customer will be notified of the time needed to process the order and/or the possible impossibility of processing the order due to the unavailability of the ordered Product.
  • Fancy Srl undertakes to provide constantly updated information in the sections of the Site relating to the description and/or sale of the Products and will do its best to ensure that the description and/or photographic representation of the products on the site is as faithful as possible to the products themselves. However, it is not possible to guarantee the complete absence of errors, and, taking into account the methods of digital presentation of the products, it is possible that the perception by the Customer of the description or graphic representation of the products does not exactly correspond to the product itself. Fancy Srl reserves the right to correct errors, inaccuracies or omissions even after an order proposal has been sent and also reserves the right to modify or update information at any time without prior notice.

  • 4. Sales prices

  • All sales prices displayed on the website www.fancysilverstore.com are indicated in Euros and do not include VAT. They may undergo changes without notice and the only price to be considered correct is the one indicated at the time of order confirmation sent by email. Shipping costs are charged to the customer and will be communicated after the order.


  • 5. How to purchase

  • The essential characteristics and prices of the Products are shown in the offer relating to each Product on the Site.

    Before sending an order proposal, Customers are invited to make sure they have read and understood the instructions provided during the purchase process and these General Conditions, as they will be binding once the contract is concluded. To purchase the Products, the Customer must fill in and send the form with the order proposal in electronic format to Fancy Srl, following the instructions contained on the Site. The Customer must insert the Product in the appropriate "cart" and choose the quantity desired. After viewing and accepting the General Conditions, with particular reference to the contribution for delivery costs and the conditions on the right of withdrawal, as well as after viewing the Privacy Policy, you must choose the "proceed with the order" option.


  • 6. Conclusion of the contract

  • After sending the order proposal, the customer will receive a summary email confirming the order where the details of the items purchased, the delivery times, the methods and costs of transport costs, the total order and the terms of payment.

    It is possible to cancel an order only if it has not yet been processed and the goods not yet shipped, by telephone or by written communication to be sent via the contact form. For orders already processed, the customer must collect the goods sent and only after exercising the Right of Withdrawal, in the manner and within the terms established in Article 8.

    The Seller will execute the order once payment has been received without the need for a prior reply.

    By sending the Order Proposal to Fancy Srl, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept the General Conditions.

    Without prejudice to the uses of the data described in the Privacy Policy and subject to the express consent of the Customer, the form with the order proposal and the Customer data relating to the order proposal will be kept by Fancy Srl for the foreseen period of time. by current legislation.


  • 7. Methods of Payment
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    On www.fancysilverstore.com it is possible to make purchases with payment by bank transfer in advance.

    Upon receipt of the goods, the customer will be required to check that the goods correspond to those ordered and that the product is intact and not altered. Any damage or discrepancies in the external casing of the product must be immediately reported to the courier, subject to written scrutiny. Once the Courier service document has been signed, the customer will not be able to make any objection to the external characteristics of what has been delivered.


  • 8. Warranty

  • In the event that the product is defective and unsuitable for consumption, the customer must notify the seller within 10 days of receipt, by e-mail or by calling customer service.

    The seller will, following the verification of this defect, send another identical product as a replacement, or possibly terminate the contract.


  • 9. Applicable Law and Jurisdiction

  • These General Conditions are governed by Italian law and must be interpreted in accordance with Italian law.

    For disputes arising from the interpretation, validity, and/or execution of these General Conditions, the mandatory territorial jurisdiction will be that of the judge of the place of residence or domicile of the Customer/consumer.


  • 10. Contacts

  • For further information and assistance on the Site or on how to purchase online, the Customer can contact Fancy Srl at the following e-mail address: info@fancysilverstore.com or at the address below:

    Fancy Srl - Via Don Luigi Sturzo, 115 - 52100 Arezzo (AR)